Returns & Exchanges Policy

At ANNKE, we stand behind the quality of our security solutions and offer a 30-day money-back guarantee for any reason. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your ANNKE account or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the electronics, including all original cables, accessories, and manuals, to ensure the item is protected during transit.

• 3.
  Ship to Service Center

  Attach the provided shipping label or address the package to our designated return center and drop it off at your local courier.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.